Free helpdesk downloads

Instant Housecall is the award-winning remote support suite that lets you securely view and control your customer's PC through firewalls. With no port forwarding and no dynamic IPs to worry about, you can deliver service from your office, house, customer site, and Internet cafe without pre-installing software. Features include: Invitation only access, Wait for Specialist to sign-in, Reboot remote PC into safe mode, Auto reconnect, File transfer, Chat, Accept online payment, Session history, Revenue Reports, Branding, SSL Encryption, Vista and UAC support. Instant Housecall consists of the "Administrator Control Panel", "Specialist Sign-in", "Customer Applet/Hotline", and your "Webspace" branded for your business. Instant Housecall is highly customizable, boasts powerful features, and is remarkably easy to use. Increase sales, expand your market reach. Deliver service anywhere in the world. Get your 15 day free trial now and support an unlimited number of PCs.
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Help Desk designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed from any machine running a Javascript enabled web browser. Powerful HelpDesk Software:- LBE Web Helpdesk will help you manage and control your helpdesk operation, without forcing you to change the way you work. Sensibly priced:- We charge per concurrent user, not individuals. Simple to use:- No extensive training is required. Our customers tell us that one of the major reasons they chose LBE Web Helpdesk is they found it very easy to understand and learn how to use it. Adapts to your needs:- Easily configured to reflect the way that you work. Easy to set up:- No need for an expensive on-site visit from us to install LBE Web Helpdesk. Scalable:- LBE Web Helpdesk can be used with the supplied Access database, Microsoft Sql Server or Oracle. Extensive Reporting:- Supplied with many reports. If you need further reports, you can build your own reports using many of the commonly available reporting tools. Integrates with our other Helpdesk Systems:-Both LBE Desktop Helpdesk and LBE Web Helpdesk can share the same database. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. System privileges. Manage support contracts.
Tags: web, helpdesk, help, desk, support, customer, service, relations, management, call, tracking, web helpdesk, web help desk, customer service, customer relations management, call tracking, …

Do you have a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through your web site.

7 reasons for choosing IPI.HELPDESK:

1. Price: $99.95
This is the full product price, not per user.

2. An intuitive interface for regular users.
The easy-to-use and well-defined interface helps users of all levels work more effectively.

3. Suitable for any task.
You are not restricted by the scope of your industry nor by the subject matter of the tasks – if there are people using your services, IPI.HELPDESK will improve communication with them.

4. Unlimited number of external users.
In addition, each user is provided with a unique login, a personal office and personalized e-mail notifications.

5. Advanced alert and control features.
Users and managers are notified about decisions via e-mail, while detailed and comprehensible reports facilitate follow-up.

6. Multilingual interface on top of the single core.
Visitors to the multilingual site can interact with IPI.HELPDESK in the language of their choice. A single system is enough – there is no need to buy or configure additional copies.

7. Easy-to-configure design.
The system will look just like the other pages of your site – users will not notice the switch to IPI.HELPDESK at all.

So you offer your products and services to customers and partners, you have a web site where these products and services are described, and the customers have got some questions before or after the purchase.

IPI.HELPDESK improves the process of communication with customers, which maximizes the percentage of leads who become your buyers, boosts customer loyalty, and increases the number of repeat sales and sales on recommendation. And you wouldn’t lose customer requests anymore.
Tags: crm, eam, erp, itil, itsm, accounting, tracking, support, cms, management, dispatching, etom, help, desk, helpdesk, inventory, lead, problem, project, reporting, scale, scheduling, service, servicedesk, task, technical, ticketing, request, ipi, help-desk, service-desk, …

Support your customers remotely thru firewalls in seconds using e-mail, chat, or your website. Similar fuctionality to GoToAssist, LogMeIn Rescue and WebEx Support Center at a fraction of the price. Plus, it runs as a smart client application on your desktop (no logging onto a website!), giving you the speed you need with the power of web services. Support unlimited customers per license. Try it for free for 30 days and stop paying exorbitant monthly fees!
Tags: remote, support, assistance, customer, desktop, sharing, helpdesk, online, collaboration, control, solution, remote support, remote assistance, customer support, desktop sharing, online collaboration, remote desktop control, remote solution, …

CDRepairs is a multi-user helpdesk repairs solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken.
Tags: helpdesk, help, desk, call, center, centre, inventory, workshop, centerdesk, centredesk, help desk, call center, call centre, …

CDCorporate is a multi-user help desk solution. One of the four CentreDesk HelpDesk applications, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken.
Tags: helpdesk, help, desk, call, center, centre, inventory, workshop, centerdesk, centredesk, help desk, call center, call centre, …

With LIVECHAT ContactCenter your customers will be able to contact you on demand. Your will be able to learn their needs and provide them with appropriate information, which can help with the sales.
Tags: live, chat, help, support, contactcenter, contact, center, communicator, livehelp, helpdesk, desk, business, instant, messenger, person, livechat, live chat, live help, live support, contact center, help desk, business instant messenger, live person, …

IPI.MANAGER assumes full control of job execution by tracking deadlines and reminding employees about expired or outstanding personal tasks.
Tags: crm, eam, erp, itil, itsm, accounting, tracking, support, cms, management, dispatching, etom, help, desk, helpdesk, inventory, lead, problem, project, reporting, scale, scheduling, service, servicedesk, task, technical, ticketing, request, ipi, help-desk, service-desk, …

FlashPioneer Video Chat is a non-client,audio& video chat solution based on FMS. It widely used in E-Commerce for online customer service. online meeting and online education.
Tags: video, chat, flash, system, server, webcam, online, customer, service, tools, ive, support, helpdesk, tool, video chat, flash chat, video chat system, video chat server, webcam chat server, chat system, chat server, online customer service tools, ive support chat, helpdesk tool, …

Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.
Tags: help, desk, helpdesk, system, customer, support, problem, resolution, call, center, service, issue, tracking, help desk, help desk system, helpdesk system, customer support, problem resolution, call center, customer service, issue tracking, call tracking, …

Demoawy is a Free Windows program to Record the full screen, window or region to AVI or WMV Movies files with Audio. Ideal for tutorials, software demonstrations, screen casting, sales presentations, help, training, helpdesk support, demos, education
Tags: free, screen, recorder, recording, video, capture, recorders, record, computer, free screen recorder, screen recording, video screen capture, screen recorders, record computer screen, screen capture video, screen record, computer screen recorder, computer screen recording, recording screen, …

Easy Remote Access is a Windows software that allows you to control remote computer securely and transfer files via the Internet or LAN. The program displays the remote computer's desktop on your local screen and lets you use your mouse and keyboard.
Tags: anyplace, control, remote, desktop, windows, easy, access, file, transfer, assistance, connect, internet, help, desk, support, helpdesk, security, network, administration, anyplace control, pc remote control, remote desktop control, remote control windows, easy remote access, file transfer, remote assistance, connect internet, help desk support, network administration, remote administration, …

Anyplace Control provides a secure way to access and control remote computer. The software displays remote desktop on your monitor and allows you to control it with your mouse and keyboard, provides unimpeded remote access without any settings.
Tags: anyplace, control, remote, desktop, file, transfer, helpdesk, access, computer, administration, secure, anyplace control, remote desktop, file transfer, remote access, remote computer, remote control, administration remote secure, …

Lets you manage servers and workstations from your local computer. AWRC does not require that you install any software on the remote machine. This turns the software particularly useful for accessing remote machines without any previous preparation.
Tags: remote, control, audit, execution, shutdown, reboot, power, off, helpdesk, kill, password, hash, zip, unzip, download, upload, memory, viewer, ports, finder, device, power-off, memory viewer, ports finder, …

Telecommute, travel and remotely access your programs and files. Host Discovery makes remote support setup and management a breeze! 9 languages, Free Trial. Support for Windows Vista.
Tags: beyond, remote, control, support, access, helpdesk, telecommuting, computer, desktop, transfer, files, beyond remote, remote support, remote access, remote control, remote access to computer, remote desktop, transfer files, …

Manage and support your computer department needs. MS Access based Helpdesk Elite handles all your computer department needs. Handles support calls, inventory, contacts, orders, training, library loans, invoicing.. Send email, create Outlook tasks
Tags: access, helpdesk, ticket, inventory, call, logging, project, management, monitoring, requests, ms access, call logging, project management, monitoring requests, …

Anyplace Control provides a secure way for network administrator to access and control network PC remotely. The software displays desktop of remote computer on your monitor and allows you to use your mouse and keyboard to control remote PC.
Tags: anyplace, control, vnc, remote, desktop, file, transfer, helpdesk, help, desk, terminal, server, access, computer, screen, internet, networking, administration, secure, vpn, data, exchange, transfering, anyplace control, remote desktop, file transfer, help desk, terminal server, remote access, remote computer, remote control, remote screen, remote control internet, access remote desktop, remote networking, administration remote secure, data transfer, data exchange, …

Jitbit Help-Desk - customer support and knowledge-base software based on ASP.NET. Jitbit HelpDesk is a web based help desk software ("trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere via Web.
Tags: help, desk, issue, tracking, trouble, ticket, knowledge, base, asp.net, …