Free desk downloads

Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, automatic email receive to convert emails into issues.
Tags: help, desk, trouble, ticket, bug, tracking, …

Lets you easily change default Windows icons, cursors and other icon-related desktop parameters (such as: make text labels transparent, animate icons, restore desk layout, change icons on individual folders).
Quickly change default mouse cursors, rebuild Windows' icon cache, increase cache size, change drive and other icons, restore default icons, more.
Tags: desktop, icons, cursors, desktop icons, …

Instant Housecall is the award-winning remote support suite that lets you securely view and control your customer's PC through firewalls. With no port forwarding and no dynamic IPs to worry about, you can deliver service from your office, house, customer site, and Internet cafe without pre-installing software. Features include: Invitation only access, Wait for Specialist to sign-in, Reboot remote PC into safe mode, Auto reconnect, File transfer, Chat, Accept online payment, Session history, Revenue Reports, Branding, SSL Encryption, Vista and UAC support. Instant Housecall consists of the "Administrator Control Panel", "Specialist Sign-in", "Customer Applet/Hotline", and your "Webspace" branded for your business. Instant Housecall is highly customizable, boasts powerful features, and is remarkably easy to use. Increase sales, expand your market reach. Deliver service anywhere in the world. Get your 15 day free trial now and support an unlimited number of PCs.
Tags: remote, support, control, access, desktop, house, call, vnc, assistance, housecall, logmein, webex, gotomypc, help, desk, helpdesk, firewall, ultravnc, tightvnc, realvnc, router, nat, port, forward, radmin, remote support, remote control, remote access, remote desktop, house call, remote assistance, help desk, port forward, …

ViewletBuilders innovative content creation process has revolutionized the way in which software is presented and demonstrated. Comes with content management and reporting capabilities when used with ViewletCentral. The history of online demos can quite literally be divided into a pre-Viewlet era and the post-Viewlet era. Before ViewletBuilder introduced its ground-breaking screen-capture animation process to the world in 1998, application demos tended to be lengthy movie files, which were difficult to edit and virtually impossible to update. Today, ViewletBuilders patented content creation mechanism allows users to take a series of completely editable screen captures that are then animated to produce a flawless Flash simulation. ViewletBuilders unprecedented ease of use, fast creation and unrivaled quality of output have made it the darling of trainers, support specialists, marketing professionals and software developers around the world. Viewlets help accelerate the adoption of pproducts, dramatically reduce the volume of support calls, visually communicate new ideas, and train end-users on new software and systems. Corporations (including fifty percent of Fortune 100 companies), schools, universities and governmental organizations and corporations in over 60 countries rely on Viewlets for their online presentations and simulations.
Tags: presentation, flash, animation, movie, tutorial, help, desk, screen, capture, screencasting, screenshot, flash animation, flash movie, flash tutorial, screen capture, …

Encrypt, shred and hide your files and folders in a click with algorithms used in DOD and CIA. Be sure that all personal information stored in your computer is fully confidential with VIP Files Protector - mighty encryption and shredding software.
Tags: data, protection, information, security, encryption, descryption, encrypt, decrypt, shred, shredding, hide, file, folder, drive, desk, files, folders, protect, disks, blowfish, decryption, data protection, information security, hide file, hide folder, hide drive, hide desk, hide files, hide folders, protect files, protect folders, protect disks, …

Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc
Tags: web, helpdesk, help, desk, support, customer, service, relations, management, call, tracking, web helpdesk, web help desk, customer service, customer relations management, call tracking, …

IPI.HELPDESK improves the process of communication with customers by providing a simple and intuitive interface both to customer and employees, ensuring full control and transparency of this process.
Tags: crm, eam, erp, itil, itsm, accounting, tracking, support, cms, management, dispatching, etom, help, desk, helpdesk, inventory, lead, problem, project, reporting, scale, scheduling, service, servicedesk, task, technical, ticketing, request, ipi, help-desk, service-desk, …

CDRepairs is a multi-user helpdesk repairs solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken.
Tags: helpdesk, help, desk, call, center, centre, inventory, workshop, centerdesk, centredesk, help desk, call center, call centre, …

This is an advanced tool for batch conversion of graphic files with lot of image processing features like leveling RGB, HSL, brightness, contrast, gamma and so on… It supports more than 20 popular
Tags: batch, converter, processor, image, processing, graphics, format, conversion, …

CDCorporate is a multi-user help desk solution. One of the four CentreDesk HelpDesk applications, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken.
Tags: helpdesk, help, desk, call, center, centre, inventory, workshop, centerdesk, centredesk, help desk, call center, call centre, …

With LIVECHAT ContactCenter your customers will be able to contact you on demand. Your will be able to learn their needs and provide them with appropriate information, which can help with the sales.
Tags: live, chat, help, support, contactcenter, contact, center, communicator, livehelp, helpdesk, desk, business, instant, messenger, person, livechat, live chat, live help, live support, contact center, help desk, business instant messenger, live person, …

Network management solution containing two must-have applications: Alchemy Network Monitor monitors network servers, Alchemy Network Inventory makes the complete detection of the network assets
Tags: inventory, tracker, data, mining, cost, ownership, network, management, help, desk, license, compliance, information, distribution, asset, tracking, auditing, lan, networking, tools, audits, licenses, registry, scanning, control, audit, remote, inventory tracker, data mining, cost of ownership, network management, help desk, network information, asset tracking, asset management, network inventory, lan management, networking tools, tracking licenses, registry scanning, inventory asset tracking, network asset management, pc inventory tracking, pc inventory tools, lan inventory, pc inventory, …

IPI.MANAGER assumes full control of job execution by tracking deadlines and reminding employees about expired or outstanding personal tasks.
Tags: crm, eam, erp, itil, itsm, accounting, tracking, support, cms, management, dispatching, etom, help, desk, helpdesk, inventory, lead, problem, project, reporting, scale, scheduling, service, servicedesk, task, technical, ticketing, request, ipi, help-desk, service-desk, …

Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.
Tags: help, desk, helpdesk, system, customer, support, problem, resolution, call, center, service, issue, tracking, help desk, help desk system, helpdesk system, customer support, problem resolution, call center, customer service, issue tracking, call tracking, …

Comprehensive network inventory software for help desks and IT departments. No client installation required to audit targeted machines. Extensive hardware, software and system configuration data captured for both workstations and servers.
Tags: help, desk, network, inventory, management, license, compliance, troubleshooting, asset, auditing, it troubleshooting, …

Easy Remote Access is a Windows software that allows you to control remote computer securely and transfer files via the Internet or LAN. The program displays the remote computer's desktop on your local screen and lets you use your mouse and keyboard.
Tags: anyplace, control, remote, desktop, windows, easy, access, file, transfer, assistance, connect, internet, help, desk, support, helpdesk, security, network, administration, anyplace control, pc remote control, remote desktop control, remote control windows, easy remote access, file transfer, remote assistance, connect internet, help desk support, network administration, remote administration, …

LIVECHAT Contact Center allows your customers to contact you on demand through live chat on web site. Your will be able to learn their needs and provide them with appropriate information, which can help maximize online sales.
Tags: live, chat, help, support, contact, center, desk, person, php, boldchat, live chat, live help, live support, contact center, help desk, live person, php live, …

Simple Server Monitor is a powerful, yet easy to use server monitor. It allows you to monitor the status of your servers and web applications from your desk. Supports pop-up, e-mail, sound, launch external application, log file, and event log alerts.
Tags: server, monitoring, service, smtp, monitor, pop, imap, http, server monitoring, service monitoring, smtp monitor, pop monitor, imap monitor, http monitor, …