Free assistance downloads

Instant Housecall is the award-winning remote support suite that lets you securely view and control your customer's PC through firewalls. With no port forwarding and no dynamic IPs to worry about, you can deliver service from your office, house, customer site, and Internet cafe without pre-installing software. Features include: Invitation only access, Wait for Specialist to sign-in, Reboot remote PC into safe mode, Auto reconnect, File transfer, Chat, Accept online payment, Session history, Revenue Reports, Branding, SSL Encryption, Vista and UAC support. Instant Housecall consists of the "Administrator Control Panel", "Specialist Sign-in", "Customer Applet/Hotline", and your "Webspace" branded for your business. Instant Housecall is highly customizable, boasts powerful features, and is remarkably easy to use. Increase sales, expand your market reach. Deliver service anywhere in the world. Get your 15 day free trial now and support an unlimited number of PCs.
Tags: remote, support, control, access, desktop, house, call, vnc, assistance, housecall, logmein, webex, gotomypc, help, desk, helpdesk, firewall, ultravnc, tightvnc, realvnc, router, nat, port, forward, radmin, remote support, remote control, remote access, remote desktop, house call, remote assistance, help desk, port forward, …

Support your customers remotely thru firewalls in seconds using e-mail, chat, or your website. Similar fuctionality to GoToAssist, LogMeIn Rescue and WebEx Support Center at a fraction of the price. Plus, it runs as a smart client application on your desktop (no logging onto a website!), giving you the speed you need with the power of web services. Support unlimited customers per license. Try it for free for 30 days and stop paying exorbitant monthly fees!
Tags: remote, support, assistance, customer, desktop, sharing, helpdesk, online, collaboration, control, solution, remote support, remote assistance, customer support, desktop sharing, online collaboration, remote desktop control, remote solution, …

Email spam has become a problem for many people and it is growing day by day. We offer to solve the problem with Antispam Marisuite. Our anti-spam filter:

-Saves your time
Spam will never mix with your private or business e-mail and you will never have to look though each incoming message. On other hand anti-spam filter never deletes messages and you will be able skip through bulk of filtered messages to exclude mistakes. Messages, which cannot be filtered without you assistance are moved to separate folder Quarantine.

-Begins work immediately
Antispam Marisuite does not require any configuration of Outlook. At the first run Outlook with anti-spam filter installed Configuration Wizard appears and step by step configures email filter and trains it on your messages.

-Is trainable
Anything you consider spam will be treated as spam, even if it does not conform to the traditional definitions of spam. Antispam Marisuite has initial knowledge base and it will work effective right away after installation.

-Detects all known spam kinds
Antispam Marisuite really recognizes all known methods for passing through spam filters. It filters spam, which contains advertisements in pictures, independently of distortion, pictures' format and presence or absence message text.

Email filter uses progressive methods for filtering spam. Core of spam filter is based on statistical analysis of messages - Bayes method. Unlike other such programs Antispam Marisuite takes into consideration much more messages’ parameters. Also it uses original computational approaches which allow calculate messages’ estimations more accurate.
The anti-spam filter uses method based on social network theory. It allows reducing probability of false positives. Also Antispam Marisuite can reply to filtered messages with "bounces". Bounces are messages with instruction on how to pass through e-mail filter. Spammers never receive return mail and so they cannot use the instruction.
Tags: antispam, spam, filter, mail, email, outlook, anti, spamfilter, trainable, bayes, bayesian, e-mail, anti-spam, spam-filter, …

Easy Remote Access is a Windows software that allows you to control remote computer securely and transfer files via the Internet or LAN.

The program displays the remote computer's desktop on your local screen and lets you use your mouse and keyboard to control that PC remotely. In other words, with this program you can operate a remote PC just as if you were sitting in front of it, right from where you are, no matter where you actually are.

The built-in File Transfer feature will let you transfer files between the computers. With Easy Remote Access, you can restart and shutdown a remote PC, lock a remote mouse or keyboard, and do many other tricky things.

Easy Remote Access lets you see the office computer screen and work with it at home, just as if you were sitting in front of it. You will be able to access your email, files, programs, and network from anywhere. Leave the office early and finish your work from home!

Easy Remote Access allows you to support your customers remotely. You can connect to customer's desktop and quickly fix any problems on the remote PC. It is an optimal solution for troubleshooting computer problems remotely, via Internet or LAN.

While traveling, you can use Anyplace Control to access your home or office computer from anywhere in the world, to check and read email on the remote PC, to communicate with your co-workers and family, etc.

Anyplace Control allows a worker to manage any remote PCs in a network without leaving his own workplace. Our software is the perfect solution for the remote work in large companies.
Tags: anyplace, control, remote, desktop, windows, easy, access, file, transfer, assistance, connect, internet, help, desk, support, helpdesk, security, network, administration, anyplace control, pc remote control, remote desktop control, remote control windows, easy remote access, file transfer, remote assistance, connect internet, help desk support, network administration, remote administration, …